for club customers and employees
integration with turnstiles and electric locks
collecting leads with goal setting
quick access to club data
It is important for any fitness center not only to attract clients, but also to retain them. In addition, you need to control business processes, monitor the performance of your employees and the demand for your services. A CRM system for sport clubs is a great tool to keep detailed records, interact with customers, develop marketing strategies and scale your business. LuckyFit is an ideal solution for large network clubs or small studios, because it completely covers their needs
Years of experience on the international market
Countries we work with at the moment
Active clubs at the moment
Clubs stay with us after connecting
A simple process of working with the program in different directions
A visual analytical report will allow you to identify trends in attendance, season ticket purchases and additional services. Client files, document data and information about medical certificates will always be at your fingertips, and flexible access configuration will allow you to automatically grant clients entrance to different areas of the club. CRM has the ability to provide services to legal entities as well, which will allow you to create corporate customer cards
In the CRM system it is easy enough to create a schedule of group classes and personal training sessions, as well as to form reserves of sports fields. Convenient scheduling of work shifts for employees will allow you to view the workload of the staff and the total number of working hours. And for clients there is an opportunity to view the club's schedule directly from the mobile app. You can also place the schedule of group classes on your website, and schedule changes in the system will be automatically displayed on your web resource
Group and personal training, visits of swimming pools or tennis court rentals, a consultation with a doctor or a massage session - all these can be described in the system as independent services or those that are included in club cards
With LuckyFit system you can always be aware of the club's progress and profitability, because you can set up sales plans for any period for the whole network or individual employees. You can regulate types of payments, expense items, as well as flexibly create bonuses and promotions for club customers.
An unlimited number of your employees can use the system both from their PC and via the mobile app for personnel. Also by means of settings, you can create the necessary roles and grant them the corresponding system functions as well as give them special privileges, e.g. permission to sign sales documents
Rather flexible system of salary accrual, which will make it possible to implement almost any possible bonus and incentive scheme. The rules for calculating salaries are determined by the categories of coaches. When a trainer is transferred from one category to another, the conditions of salary calculation automatically change. Accruals may be different depending on the services provided to the clients, whether it is a group exercise or an additional, personal training
Absolutely all data for analyzing the work of the club can be displayed in this CRM system. Club income, attendance, season ticket and service usage reports, employee salaries and much more. General type of reports can be provided as usual reports or graphs
For owners
Will be able to control the business 24/7 from anywhere in the world. Have access to clear metrics to make effective management decisions
For administrators
The entire workflow will be as simple as possible. Reminders, tasks and history reminders, tasks and history of customer interactions will help you serve your customers professionally
For accountants
Will be able to organize all financial accounting in the system, payroll of employees. Control incoming and outgoing documentation of goods.
For coaches
Manage your shifts, a calendar of personal training appointments, and a calendar of your group classes. Payroll information.
€45.00 / mon
When paying for 1 year, two months for free
Discount for the first payment during the trial period
€95.00 / per month
When paying for 1 year, two months for free
Discount for the first payment during the trial period
€195.00 / per month
When paying for 1 year, two months for free
Discount for the first payment during the trial period
€495.00 / per month
When paying for 1 year, two months for free
Discount for the first payment during the trial period
-30%
We were looking for a long time for a program that would cover our basic needs: accounting of the client database and subscriptions, strong analytics, working with leads and customer service. Now we are using Lucky Fit instead of 3 different programs and we are very happy with our choice. In addition, our clients can now sign up for workouts and buy subscriptions through a convenient app. Yes, there is still work to be done, but the Lucky Fit team is doing an excellent job here as well - collecting wishes, accepting tasks and solving them promptly. Good and timely communication is a hallmark of the Lucky Fit team. Many thanks for this, it is very valuable for us!
Marketing and Sales Director, hiitworks fitness studio chain
When it comes to the price/quality balance, LuckyFit is an excellent match for this option. In our practice we have got acquainted with a lot of offers on the market of software for sports clubs, but so far we do not see any alternatives.
Director of the management company "Fitkultura"
The LuckyFit program is what we have been looking for so long and painfully. And the program is good (works smoothly, a lot of different features on customer service, call center, finunchecking, etc.), and support at the level (guys try their best to make everything according to customer needs, and the feedback is all clear and fast).
The owner of FitnessBlitz chain of fitness clubs
A simple process of working with the program in different directionsм
Leave an application on the website
Communication with the LuckyFit manager
We show the opportunities of CRM
Choosing the right package
Organizing a trial period
In 10 countries of the world
03117, Ukraine, Kyiv,
Ave. Victories, 1.
We can answer any question concerning the system, but the most common ones are here
No, the program is provided as a cloud service. You don’t need to install the program on your computer, it works from any browser. All data is stored in the most secure and reliable Amazon Web Services data center at this time.
We maintain all types of POS printers, barcode scanners, and a large number of card readers. In countries where tax legislation requires the use of fiscal recorders, we support several of the most common types of such devices.
If you can offload basic information from your old program to external files, such as Excel or a text file, we can help you upload it to LuckyFit
The LuckyFit mobile app can be downloaded from such sites as Google Play, App Store
There are no limits on the number of employees when working with the system.
Fill in the form, we will call you back and answer all your questions
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