You can use it to automate work processes ranging from subscription filling to accounting tasks. LuckyFIT is a one-of-a-kind piece of software designed to meet the needs of a wide range of gym/sports places, from small gyms to large networks with branch networks. Customer accounting, peripheral equipment connection, business process analytics in a convenient CRM database, scheduling, and even a customer-specific mobile application: you pay for one product and get a multi-level software system with automation that has been thought out to the smallest detail.
LuckyFit Fitness Club Software
Each gym needs to focus on customer retention as much as acquisition. Keeping an eye on corporate procedures, personnel productivity, and service demand is also essential. When it comes to the management of gyms or sports places, a customer relationship management software system is an invaluable resource for managing data, communicating with patrons, planning advertising campaigns, and expanding operations. Whether you’re looking to manage/scheduling a huge network of gyms or a handful of sports studios, LuckyFit software has you covered.
What is included with the LuckyFIT fitness club management system?
The LuckyFIT sports club and gym automation is a comprehensive software solution aimed at interacting with various tasks:
- Accounting for sports programs, season tickets, and sports studio/gym membership cards;
- Equipment connection and control
- CRM business analyst for a gym or sports place;
- Accounting for gym or sports studio goods, programs, and services
- Gym schedule;
- Taking into account visits to fitness studios;
- Keeping a client database for a gym or sports place;
- Own gym mobile application;
- Employees and salaries must be accounted for.
- Consider each of the points in greater depth.
Taking into account season tickets and gym membership cards
You can keep track of gym subscriptions and customer membership cards from A to Z using the LuckyFit software. All information about gym visitors is available here, from passport information to personal preferences in the gym class. Through CRM, gym administrators can significantly improve the scheduling process, register different type of subscription programs (for example, trial or annual), record the number of gym visits for the required period, and add additional comments, such as the optimal type of locker room or payment data. Sports places or gyms with multiple locations will be interested in the CPM opportunity to create a network and local subscriptions.
Control of the connection and the equipment
Any peripheral equipment of the sports place/gym can be managed using the LuckyFit gym manager software. The fitness club automation includes access to the opening and closing of turnstiles, connecting printers and MFCs, working with barcode scanners, Binotel telephony, and a multi-level security system. CRM for a sports place allows you to activate online PPO and accept payment in a non-contact manner, which is critical in the era of the pandemic. Access control, including the Face ID face recognition system in the PSR, is possible for security reasons.
CRM sports club business analyst
A modern CRM system software allows you to keep track of all the important numbers that affect gym/sports organizations. It displays income information, monthly and annual attendance reporting, payroll schedules, and dozens of other reports in the form of visual graphs and tables. The user can add the required columns to the software on their own, configure the visualization (for example, as a list rather than a graph), manually enter additional data, manage programs and scheduling, and so on.
The automation of a gym or sports place makes it simple to analyze profitability, make a budget and product cost changes, and create interesting promotional offers, programs, and discounts to attract new gym visitors. Software includes a call plan for customer communication, pre-written scripts for conversations, a handy reminder grid, and much more, saving the management a great deal of time and effort. Optimal scheduling significantly improves overall profitability and efficiency.
Accounting for a fitness studio’s goods and services
The LuckyFit automation software enables you to keep convenient records in a gym/sports facility for both real and virtual goods, as well as services rendered. Software can provide information on a variety of activities, such as personal workouts in the hall, crossfit programs, group fitness programs, and swimming pool visits. The user sets the cost/price in the PSR, decides whether to sell the service separately or as part of a subscription and controls the positions in the assortment.
Software for the LuckyFit fitness club collects information about existing warehouses and points of sale for goods and services. A streamlined system for maintaining input-expenditure documentation and conducting planned authorization allows you to systematize information for the best period and with the least amount of effort.
Make a fitness club appointment
It is very simple to create a correct workout schedule using CRM software for LuckyFit fitness clubs that takes into account the duration of classes, the use of different gyms, cross-fit facilities, the time for reserving sports grounds, selecting particular programs, and other factors. Customers can easily navigate the schedule and select the best time for a gym workout, thanks to the visual table.
The interface of the automation software and the gym employees will like it because they can assess the degree of staff loading, programs in use, and work schedule organization at a glance, calculate the number of hours worked, adjust the outputs if necessary, and much more. You can book studios for individual workouts with LuckyFit software, make changes to the sport center’s schedule with a single click, and configure integration with the online site to automatically adjust the data.
Taking into account visits to fitness studios
The automation of the LuckyFit gym or fitness facility allows a tied administrator or their management to instantly assess cross-country ability, find out the number of workout visits at a specific time, and even receive automatic notifications about the arrival of an important client. You can check the entry options, monitor the availability of unpaid crossfit classes or penalties from a visitor, and even find out whether the key to the locker room cabinet was issued on a specific day using the automation software for gyms or fitness places. There will be no unaccounted workout check-ins or visits, which is especially important for large, network fitness centers with a high volume of athletes, making management’s life much easier.
Keeping a customer database for a fitness club
All visitor/check-in data is collected in one location – LuckyFit software. It is sufficient to open a client card to obtain one’s passport details, to confirm the availability of required medical certificates, or to obtain one’s date of birth in order to create an individual offer as a gift. The SRM analytical report clearly shows the tendency to increase or decrease gym attendance, the increase in financial resources for a specific period, and the demand for certain areas of fitness presented in the gym. You can interact with companies and their management that want to buy corporate gym cards and fitness programs for their employees using the software system. The database stores each client’s story, which is securely encrypted.
Own fitness studio mobile application
A welcome addition to CRM software LuckyFit holders is a branded mobile application for customers with a remarkably simple and user-friendly interface. Gym visitors can buy subscriptions for themselves or as a workout gift online, sign up for or reschedule a workout, calculate the number of gym classes held per month, and rate the work of gym/sports place employees ranging from trainers to receptionists. The app/software comes with free alerts. Bilateral communication is the most effective way to demonstrate customer attention.
Payroll and employee accounting
The LuckyFit gym software allows you to manage employee work schedules and automatically calculate wages based on completed shifts. You can manually enter bonus schemes in software by selecting one of the options provided by the software.
Because all changes in management are linked, the numbers change without human intervention – for example, if the gym coach raises the category or the employee removes the shift from the schedule. A mobile application software allows employees and their management to learn about their earnings. The manager can keep track of roles for employees in the gym/sports club, granting them access to specific functions in the LuckyFit gym management software system.
Advantages of LuckyFit:
- Time checked and efficient use verified. The convenience and innovativeness of the CPM automation software have managed to evaluate more than 150 gyms and fitness clubs in 10+ countries in its six years of existence. Customers were pleased with the collaboration in 87% of cases.
- Reasonable cost/price. You can select the best software package for your needs, ranging from basic functions for small gyms/fitness clubs to extended premiums for large gym networks. The first two weeks of use are completely free of charge!
- Connection to the website and messenger. The LuckyFit fitness club management software system comes with ready-made widgets that can be installed on a variety of platforms, including free mailings to customers via Telegram or Whatsapp.
- A mobile application is available. This is a huge benefit for clients who have a busy schedule and don’t have time to call the gym administrator or visit the office to transfer the record or purchase a subscription.
- Infallible and error-free operation. The fitness center’s automation is thoroughly tested not only by experienced testers but also by the personal experience of hundreds of gym customers. There is feedback available, and references can be provided on request.
